State Farm® Insurance Agent Jonathan David Hancock
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
David Davis (Bishop Davis)
November 12, 2024
"Ricky McClinton was the agent broker who worked with me this morning in my insurance inquiry for replacing my current insurance company which is going out of business. I found her professional, pleasant, and profession."
Louis Winston
July 22, 2024
"Whatever my insurance needs I always receive excellent customer service from my agent Johnathan Hancocks office. I want to especially recognize Vicki for her attentiveness and professionalism in making sure I was getting the best possible rates for my car insurance."
Corey B
June 20, 2024
"Customer service was good. Called and received a quote for auto insurance. Was given a quote and deceided to start a policy. Policy was from January-June. In April received a letter stating that my rate was going to increase by 200 a month. State Farm stated I added a yourthful driver, problem is driver was added when the policy was started in January so why wait until April to raise the rate. Was never given a good answer."
Chad Clarke
June 13, 2024
"I meant with Mr. Hancock to talk about my insurance accounts in his office and he was real good. He explained somethings to me about lawsuits and taking out a different policy for and on my son and it made a lot of sense to me.. thank you Mr. Hancock on your knowledge and for having Vicki working in your office. I give your office a 5 star.."
"Thank you so much Chad. Great meeting with you. I am glad we could help you understand how to better protect your assets and protect your family."
Karell Jay
June 4, 2024
"Hunter was the best he worked with me through every car I had him quote for me very outstanding work definitely recommend"
Brenda Marshall
June 4, 2024
"I met with Jonathan Hancock to go over my insurance policies (home and car). Mr. Hancock was very knowledgeable in all aspects governing both of my policies. He shared some very good information. I appreciate his time and knowledge in explaining all areas."
Latonia
May 30, 2024
"Vickie was very professional and efficient."
Troy Robinson
May 23, 2024
"I would like to thank Vicki for helping me out with a problem I had...thank you again Vicki always a pleasure..."
Greg Robinson
May 22, 2024
"My customer service experience with Jonathan David Hancock was very good. My issue was taken care of in a timely manner and also gave me some advice on what to expect. If you are looking for an insurance agent. I highly recommend Jonathan Hancock."
Monica Mitchell
May 14, 2024
"I have been with State Farm for over 20 years! Mr. Hancock is so great and caring! Ms.Vicki is soooo kind! Every convo will start and end with a laugh and smile. She also takes care of my matters asap! Thank you sooo much Ms. Vicki! Great job! God Bless🙏🙂"
420 EsKi
April 29, 2024
"Ms. Vikki was Awesome. Very polite and respectful. Made sure I was well informed and taken care of. She got everything done in no time making the transaction a very fast and smooth one. I will definitely be recommending family and friends‼️ thanks again for a great experience ‼️"
Deborah Tominack
April 19, 2024
"Jonathan provided a very detailed explanation of my home and auto coverage and patiently answered all my questions."
Gwendolyn Harris
April 19, 2024
"All ways there when you need him I know he will take care of all my insurance issues 👍🏽👍🏽👍🏽"
Raul Harrington Jr.
April 16, 2024
"Jonathan is always doing his best to give me and my family the best advice he can, and is always ready to answer any questions we might have. We'd recommend him to anyone looking for insurance."
Baa Pedi Reyay
April 16, 2024
"Thank you Vicki for helping me resolve my issue with my account. You are much appreciated and I will share my experience with friends and family."
slysteve51
April 11, 2024
"Mr. Hancock has been my State Farm Agent for over two decades. He has always been prompt, knowledgeable and customer service oriented. I would highly recommend him to anyone who is in need of first class auto, home, and financial investment services."
George Banks
April 3, 2024
"I spoke with Vicki, who promptly and graciously answered my questions and provided the insurance forms required for my signature."
Sandy Rozes
March 28, 2024
"Vicki is amazing and her customer service is top tier!"
Calvin Bowman
March 28, 2024
"After speaking with Vicki today all my concerns were resolved. I feel like she advocates for my best interests!"
Wanda
March 21, 2024
"After speaking with Ms. Vicki McClenton (State Farm/John David Hancock, Agent) I had a much better understanding of processing my claim. Ms. McClenton was very patient, knowledgeable, friendly and professional. Mr. Jonathan Davis Hancock and Ms. Vicki McClenton are personable, knowledgeable, and easy to work with. They ensure that you are informed about your car and life insurance options. No pressure."
Cecelia Briscoe
February 29, 2024
"Vicki was very helpful and polite. Nobody wants to put on hold for a long period of time, my call was complete within a 5 minute time span. Keep up the great work Vicki!!!!"
R Tatum
February 20, 2024
"We just had a great insurance review with Mr. Hancock. He thoroughly covered our home and autos and left us with a number of questions that we need to address to make sure all our coverages are sufficient. I have my insurance with Mr. Hancock for decades. He and his office have always provided good service and reliable advice."
Erica McGlone
February 20, 2024
"Jonathan Hancock’s knowledge is impeccable!!! He was extremely helpful in helping me look at my world to prepare me to make some very important decisions for my family. He is highly recommended!!"
Katrina Bullock
February 16, 2024
"The representative Vicki McClenton was very helpful. She always seems to go above & beyond every time I call for assistance. Excellent customer service!!!"
MILLZWORLD LET’S EAT
February 14, 2024
"I had an amazing experience with State Farm’s over the past 20 + years. The customer service was top-notch. Working with Vicky over the last couple of years has been amazing! I highly recommend them to anyone looking for quality excellent insurance!"