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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Sliter

June 18, 2025

5  out of  5
rating by Tom Sliter
"Very proactive and exceptionally service oriented."
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Mike Allen

June 17, 2025

5  out of  5
rating by Mike Allen
"I absolutely love working with Vicki. We have a past history with another State Farm and I was very happy to hear her answer the phone when I called. Always pleasant and does her absolute best, every single time. Thanks Vicki"
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Greg Robinson

June 5, 2025

5  out of  5
rating by Greg Robinson
"My customer service experience with Jonathan David Hancock was very good. I went in to review my policy and he recommended that I take advantage of the Ting program. About 4 months after having the Ting it sent me a notification of a possible dangerous electrical fire. Pepco came out and fixed the issue. The electrical issue would have set my house on fire.Glad Jonathan recommended the Ting. If you are looking for an insurance agent. I highly recommend Jonathan Hancock."
We responded:
"Gregory, Thank you so much. I am really glad the Ting Program worked out to prevent any fire loss. Please contact our office if any questions. Regards."
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Stefan Coleman

June 4, 2025

5  out of  5
rating by Stefan Coleman
"I've been a client for years. Jonathan and his staff are extremely professional and personable. They're proactive with contacting me regarding any changes in the insurance market. Keeping me informed of best ways to secure my needs."
We responded:
"Thank you Stefan. It has been a pleasure to serve you and watch your family grow over the years. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Elaine Hsrrod

May 28, 2025

5  out of  5
rating by Elaine Hsrrod
"Jonathan and Vikki are very polite and professional. Worked to get all available discount on my car insurance.😁"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Gennie Barnes

May 13, 2025

5  out of  5
rating by Gennie Barnes
"Vicki @ Jonathan Hancock State Farm’s office in Clinton, Md was very professional, she went above and beyond to help me get my issues resolved. I appreciate great customer service. Mrs Barnes"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kee

May 6, 2025

5  out of  5
rating by Kee
"Great experience and service with Vicky"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Yvonne Ingram

May 3, 2025

5  out of  5
rating by Yvonne Ingram
"Jonathan is an outstanding agent! Every year, he proactively reaches out for my policy review, ensuring I fully understand my coverage with clear, easy-to-follow explanations. He also takes the time to highlight additional discounts, helping me save money. The service from his office is top-notch, with prompt and reliable responses to my inquiries. Jonathan provides personalized recommendations tailored to my specific needs, rather than offering a one-size-fits-all solution. With Jonathan David Hancock as your agent, you’re in excellent hands. I highly recommend him!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nyjah Thomas

April 17, 2025

5  out of  5
rating by Nyjah Thomas
"Each year, as I always do I get a call from Mr. Hancock’s office to complete my policy and discount review. Jonathan is very professional, thorough, detailed and explains the policy so I can understand what coverage I have. He also provides recommendations for me to save money and also make sure I am fully protected, which I truly appreciate…….and he does return phone calls…as a mater of fact…he will send you a text message and email letting you know he returned your call. I call that “customer service excellence.” You cannot go wrong with Jonathan Hancock as your insurance person. I highly recommend him."
We responded:
"Thank you Ms. Thomas for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your auto, home and life insurance needs. Please feel free to contact our office at any time. Thanks again. Regards,"
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Delinda Hanley

April 17, 2025

5  out of  5
rating by Delinda Hanley
"Very happy with patience and support that i receive from Jonathan Hancock from State Farm. I feel like I am treated like an important client and can ask questions and get answers that give me peace of mind. Happy to recommend Mr. Hancock from State Farm."
We responded:
"Thank you Ms. Hanley for the review. We do appreciate your patience with as we continue to grow and serve the needs of our policyholders. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! As always, please feel free to contact our office at any time. Regards,"
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Gil Mack

April 3, 2025

5  out of  5
rating by Gil Mack
"Vicki .. Was amazing at handling my car insurance needs today . Resolved all of my issues , Fast , Friendly & Fantastic. 5 Star service for Me . 💯"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kim Coleman

April 2, 2025

5  out of  5
rating by Kim Coleman
"During the consultation with Mr. Hancock, he was very knowledgeable, explained thoroughly, and answered all my questions and concerns."
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Vivacious 56

April 2, 2025

5  out of  5
rating by Vivacious 56
"I want to thank Vicki McClenton for all her help she was the reason why I'm staying with them. I appreciate that the fact that she took her time and explained all the things. Please give her a raise State Farm"
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Andrea Shelton

April 2, 2025

5  out of  5
rating by Andrea Shelton
"Been with Jonathan & team for years. They are very professional, responsive and knowledgeable. I would recommend them for anyone looking for a friendly team who is about business!"
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Yvonne Parr

March 14, 2025

5  out of  5
rating by Yvonne Parr
"Very professional"
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Danice Wilson

February 19, 2025

5  out of  5
rating by Danice Wilson
"Like a good neighbor Jonathan, at my local State Farm, is always there. Jonathan Hancock’s Firm has represented me for nearly five years. He takes the time to explain policies in great detail and leaves room for me to make the best decisions for myself and family (which I love because I do not feel as if I am making a forced decision)."
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Erica Martin

February 17, 2025

5  out of  5
rating by Erica Martin
"have had the pleasure of working with Jonathan and team, and have been consistently impressed by their professionalism, integrity, and dedication to their clients. They go above and beyond to ensure that each person they work with fully understands their coverage options and feels confident in their decisions. Their knowledge, attention to detail, and commitment to exceptional service set them apart. If you’re looking for a reliable and trustworthy State Farm agent, I highly recommend Jonathan and his team!"
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Thomas Bolden

February 17, 2025

5  out of  5
rating by Thomas Bolden
"During my 14 years as a client of Jonathan, he along with his team has always been professional, courteous, and informative. They are responsive to calls and emails, as well as being open and honest about pricing. Do yourself a favor and engage in a conversation with him and see if you don’t feel the same way!!"
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Dominique Miles

February 17, 2025

5  out of  5
rating by Dominique Miles
"Jonathan and Team always go the extra mile when proving customer services!"
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john ruff

February 10, 2025

5  out of  5
rating by john ruff
"I spoke with a very knowable and helpful person whos name is Vicki, I would truly like to thank her for her Great service."
We responded:
"Mr. Ruff, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We look forward to handling your auto, home and life insurance needs. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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James Brown

February 7, 2025

5  out of  5
rating by James Brown
"Jonathan consistently goes above and beyond to offer insightful guidance on how to best leverage insurance to achieve the right life outcomes."
We responded:
"James, Thank you for trusting me to protect your family and your assets. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! and taking care of your auto, home, life insurance and paycheck protections needs. If there is anything else we can do for your insurance needs, just let us know!"
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Sade Bethea

February 6, 2025

5  out of  5
rating by Sade Bethea
"Jonathan was absolutely amazing! He took his time to thoroughly explain everything to me, ensuring I felt informed and confident throughout the process. His warmth, patience, and professionalism made the experience seamless and stress-free. I truly appreciate his dedication and attention to detail. I highly recommend Jonathan to anyone looking for exceptional service!"
We responded:
"Sade, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Thank you for trusting me to protect your family. I do look forward to taking care of all of your auto, home, life insurance and paycheck protection needs. If you ever have any questions or need assistance, we’re here to help!"
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Miguel Angel Valderrama

January 28, 2025

5  out of  5
rating by Miguel Angel Valderrama
"Very satisfied with the continuous service and care. Highly recommended."
We responded:
"Thank you Miguel for taking the time to share your thoughts! We look forward to handling your auto/home, life insurance and paycheck protection needs. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Annette DeBrew

January 22, 2025

5  out of  5
rating by Annette DeBrew
"It has always been a pleasure working with Mr. Hancock. He took the time to work with the MVA on my behalf and got the problem solved. I have known Mr. Hancock for several years and he has always been courtesy, professional and always willing to lend a helping hand!!!"
We responded:
"Thank you Annette for your review. It was certainly a pleasure assisting you. Please let me know if you need anything more. Regards and Thanks again."
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David Lee

January 21, 2025

5  out of  5
rating by David Lee
"Excellent agent, discuses what is important to to you and your family rather than just sell you something."
We responded:
"Thank you David. I appreciate your review. I look forward to handling your Auto,Home ,Life Insurance and Paycheck Protection. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"