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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raul Harrington Jr.

April 16, 2024

5  out of  5 rating by Raul Harrington Jr.
"Jonathan is always doing his best to give me and my family the best advice he can, and is always ready to answer any questions we might have. We'd recommend him to anyone looking for insurance."
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Baa Pedi Reyay

April 16, 2024

5  out of  5 rating by Baa Pedi Reyay
"Thank you Vicki for helping me resolve my issue with my account. You are much appreciated and I will share my experience with friends and family."
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slysteve51

April 11, 2024

5  out of  5 rating by slysteve51
"Mr. Hancock has been my State Farm Agent for over two decades. He has always been prompt, knowledgeable and customer service oriented. I would highly recommend him to anyone who is in need of first class auto, home, and financial investment services."
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George Banks

April 3, 2024

5  out of  5 rating by George Banks
"I spoke with Vicki, who promptly and graciously answered my questions and provided the insurance forms required for my signature."
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Sandy Rozes

March 28, 2024

4  out of  5 rating by Sandy Rozes
"Vicki is amazing and her customer service is top tier!"
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Calvin Bowman

March 28, 2024

4  out of  5 rating by Calvin Bowman
"After speaking with Vicki today all my concerns were resolved. I feel like she advocates for my best interests!"
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Wanda

March 21, 2024

5  out of  5 rating by Wanda
"After speaking with Ms. Vicki McClenton (State Farm/John David Hancock, Agent) I had a much better understanding of processing my claim. Ms. McClenton was very patient, knowledgeable, friendly and professional. Mr. Jonathan Davis Hancock and Ms. Vicki McClenton are personable, knowledgeable, and easy to work with. They ensure that you are informed about your car and life insurance options. No pressure."
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Cecelia Briscoe

February 29, 2024

5  out of  5 rating by Cecelia Briscoe
"Vicki was very helpful and polite. Nobody wants to put on hold for a long period of time, my call was complete within a 5 minute time span. Keep up the great work Vicki!!!!"
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R Tatum

February 20, 2024

5  out of  5 rating by R Tatum
"We just had a great insurance review with Mr. Hancock. He thoroughly covered our home and autos and left us with a number of questions that we need to address to make sure all our coverages are sufficient. I have my insurance with Mr. Hancock for decades. He and his office have always provided good service and reliable advice."
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Erica McGlone

February 20, 2024

5  out of  5 rating by Erica McGlone
"Jonathan Hancock’s knowledge is impeccable!!! He was extremely helpful in helping me look at my world to prepare me to make some very important decisions for my family. He is highly recommended!!"
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Katrina Bullock

February 16, 2024

5  out of  5 rating by Katrina Bullock
"The representative Vicki McClenton was very helpful. She always seems to go above & beyond every time I call for assistance. Excellent customer service!!!"
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MILLZWORLD LET’S EAT

February 14, 2024

5  out of  5 rating by MILLZWORLD LET’S EAT
"I had an amazing experience with State Farm’s over the past 20 + years. The customer service was top-notch. Working with Vicky over the last couple of years has been amazing! I highly recommend them to anyone looking for quality excellent insurance!"
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Chad Clarke

February 13, 2024

5  out of  5 rating by Chad Clarke
"I meant with Mr. Hancock to talk about my insurance accounts in his office and he was real good. He explained somethings to me about lawsuits and taking out a different policy for and on my son and it made a lot of sense to me.. thank you Mr. Hancock on your knowledge and for having Vicki working in your office. I give your office a 5 star.."
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Rolanda White

February 10, 2024

5  out of  5 rating by Rolanda White
"My experience with Mr. Hancock was awesome. He was very knowledgeable about my policies as well as other products offered by State Farm."
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debbie woolen

February 6, 2024

5  out of  5 rating by debbie woolen
"Vickie great...😁 Very polite And friendly very knowledgeable about products"
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Teara Mitchell

February 6, 2024

5  out of  5 rating by Teara Mitchell
"Vicki is always personable and responsive. It's always a pleasure being serviced by her."
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Chris Kerns

February 1, 2024

5  out of  5 rating by Chris Kerns
"I have rejected alternative insurance proposals at somewhat lower prices based on Jonathan’s great services and support."
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Ronald Sledd

January 24, 2024

5  out of  5 rating by Ronald Sledd
"Jonathan helped me with my homeowners insurance. He looked into my issue to see what we could do to make us more comfortable with our yearly payment. As usual, he came up with a solution to my problem. I have been a customer for a while for this reason. He always tries his best to help with an issue."
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dan larkin

January 12, 2024

5  out of  5 rating by dan larkin
"I had a very nice time with Vicki, paying our bill. she makes it so easy to get our money."
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Mary Proctor

January 11, 2024

5  out of  5 rating by Mary Proctor
"Vicky was so helpful. Pleasant to deal with. I really appreciate how easy she made everything for me"
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l p

January 8, 2024

4  out of  5 rating by l p
"Mr. Johnathan is very responsive in returning your calls concerning any issue you may have when it comes to auto insurance or life insurance and wants the best for you and your family. He’s very friendly and understanding and I just want to say thank you."
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Lisa Friedman

January 4, 2024

5  out of  5 rating by Lisa Friedman
"Vicki McClenton, a member of the Jonathan Hancock State Farm team, helped me significantly reduce my auto insurance premium by recommending changes in coverage that I really didn't need. She gets top marks for her expertise and professionalism and is a pleasure to work with!"
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Michele Anderson

January 3, 2024

5  out of  5 rating by Michele Anderson
"Mrs. Vicki has been a great help with my car accident up to all of my policies. She’s very friendly and kind her customer service is excellent and she make sure you understand everything when it comes too whatever you need to know… please keep up the excellent work"
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Third James

December 28, 2023

5  out of  5 rating by Third James
"Vicki usually helps me when I call I’ve been with statefarm for years. I highly recommend."
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Robert Silverthorne

December 19, 2023

5  out of  5 rating by Robert Silverthorne
"The Jonathan Hancock Agency is top notch. They are a State Farm agency and as such can offer very competitively priced insurance coverage and financial consulting. The staff pays close attention to and is very reponsive to client needs."