
State Farm® Insurance Agent Jonathan David Hancock
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Latisha Rimpsey
August 21, 2025
"I’ve been a customer with Jonathan & his team for almost 20 years, and as always, Jonathon provided excellent customer service and feedback with my current policies. He provided new & updated policy information & recommendations that would be best suited for me & my family. Thank you again for all of your support!! :)"
Chad Berry
August 14, 2025
"I have been a customer of Mr. Hancock for over 20 years and would not go anywhere else because he has been of great service to me and my family. He has always been very pleasant, professional, and informative, providing the best details and options tailored to my family’s needs."
Cheryl Holmes
August 11, 2025
"Jonathan is great. My family and I have been with him for over 25 years. My mother and I recently sat down with him and he explained our policies in plain English and advised on his recommendations without sounding sales-y."
Robin L Mahoney
July 29, 2025
"Jonathan and his team are always customer focused, professional, and responsive. In providing policy assistance, support in new coverage areas, and multi discounts. I am very pleased with the services I have received from Jonathan and State Farm."
Kumiah Harrison
July 24, 2025
"I’ve been a client of Jonathan’s for nearly 30 years, and in all that time, he has consistently been the most dedicated, knowledgeable, and kind insurance professional I’ve ever worked with. He always takes the time to answer my questions and is incredibly responsive. Whenever an issue arose, Jonathan found a way to minimize the impact on my insurance costs. He’s a well-respected professional, and it’s been a true pleasure having him as my insurance agent. I highly recommend Jonathan!"
Francisco Guevara
July 16, 2025
"I wish I could leave negative stars. Good luck trying to call this place and get help with issues in your policy. Lack of communication and policy changes from nowhere without notice. Definitely not recommended if you need quick service and great customer experience."
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
Phillip Renfrow
July 16, 2025
"I am always reminded of insurance matters that I have long forgotten when having this annual discussion with Jonathan. We always review value of reconstructing our dwelling should there be a major disaster which of course continues to worsen given climate change impact on weather patters. Jonathan also continues to have good suggestions should we decide to expand our coverages or to think about how we might improve our children and grandchildren's lives as we age."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
debbie woolen
July 11, 2025
"I spoke with Jonathan concerning my auto insurance. He definitely resolved concern.He has been my state farm representative for many years. I have always Received excellent service and great advice whether car or llife insurance...Very knowledgeable of every aspect of Insurance... A agent who cares about his clients."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Patrick Means
June 27, 2025
"Best customer service ever."
"Thank you Patrick. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tom Sliter
June 18, 2025
"Very proactive and exceptionally service oriented."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mike Allen
June 17, 2025
"I absolutely love working with Vicki. We have a past history with another State Farm and I was very happy to hear her answer the phone when I called. Always pleasant and does her absolute best, every single time. Thanks Vicki"
Greg Robinson
June 5, 2025
"My customer service experience with Jonathan David Hancock was very good. I went in to review my policy and he recommended that I take advantage of the Ting program. About 4 months after having the Ting it sent me a notification of a possible dangerous electrical fire. Pepco came out and fixed the issue. The electrical issue would have set my house on fire.Glad Jonathan recommended the Ting. If you are looking for an insurance agent. I highly recommend Jonathan Hancock."
"Gregory, Thank you so much. I am really glad the Ting Program worked out to prevent any fire loss. Please contact our office if any questions. Regards."
Stefan Coleman
June 4, 2025
"I've been a client for years. Jonathan and his staff are extremely professional and personable. They're proactive with contacting me regarding any changes in the insurance market. Keeping me informed of best ways to secure my needs."
"Thank you Stefan. It has been a pleasure to serve you and watch your family grow over the years. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Elaine Hsrrod
May 28, 2025
"Jonathan and Vikki are very polite and professional. Worked to get all available discount on my car insurance.😁"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Gennie Barnes
May 13, 2025
"Vicki @ Jonathan Hancock State Farm’s office in Clinton, Md was very professional, she went above and beyond to help me get my issues resolved. I appreciate great customer service. Mrs Barnes"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kee
May 6, 2025
"Great experience and service with Vicky"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Yvonne Ingram
May 3, 2025
"Jonathan is an outstanding agent! Every year, he proactively reaches out for my policy review, ensuring I fully understand my coverage with clear, easy-to-follow explanations. He also takes the time to highlight additional discounts, helping me save money. The service from his office is top-notch, with prompt and reliable responses to my inquiries. Jonathan provides personalized recommendations tailored to my specific needs, rather than offering a one-size-fits-all solution. With Jonathan David Hancock as your agent, you’re in excellent hands. I highly recommend him!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Nyjah Thomas
April 17, 2025
"Each year, as I always do I get a call from Mr. Hancock’s office to complete my policy and discount review. Jonathan is very professional, thorough, detailed and explains the policy so I can understand what coverage I have. He also provides recommendations for me to save money and also make sure I am fully protected, which I truly appreciate…….and he does return phone calls…as a mater of fact…he will send you a text message and email letting you know he returned your call. I call that “customer service excellence.” You cannot go wrong with Jonathan Hancock as your insurance person. I highly recommend him."
"Thank you Ms. Thomas for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your auto, home and life insurance needs. Please feel free to contact our office at any time. Thanks again. Regards,"
Delinda Hanley
April 17, 2025
"Very happy with patience and support that i receive from Jonathan Hancock from State Farm. I feel like I am treated like an important client and can ask questions and get answers that give me peace of mind. Happy to recommend Mr. Hancock from State Farm."
"Thank you Ms. Hanley for the review. We do appreciate your patience with as we continue to grow and serve the needs of our policyholders. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! As always, please feel free to contact our office at any time. Regards,"
Gil Mack
April 3, 2025
"Vicki .. Was amazing at handling my car insurance needs today . Resolved all of my issues , Fast , Friendly & Fantastic. 5 Star service for Me . 💯"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kim Coleman
April 2, 2025
"During the consultation with Mr. Hancock, he was very knowledgeable, explained thoroughly, and answered all my questions and concerns."
Vivacious 56
April 2, 2025
"I want to thank Vicki McClenton for all her help she was the reason why I'm staying with them. I appreciate that the fact that she took her time and explained all the things. Please give her a raise State Farm"
Andrea Shelton
April 2, 2025
"Been with Jonathan & team for years. They are very professional, responsive and knowledgeable. I would recommend them for anyone looking for a friendly team who is about business!"
Yvonne Parr
March 14, 2025
"Very professional"
Danice Wilson
February 19, 2025
"Like a good neighbor Jonathan, at my local State Farm, is always there. Jonathan Hancock’s Firm has represented me for nearly five years. He takes the time to explain policies in great detail and leaves room for me to make the best decisions for myself and family (which I love because I do not feel as if I am making a forced decision)."